FAQs

How far in advance should i begin dress shopping?

In order to ensure you’re not rushed with your decision-making, we recommend that you begin dress shopping 9-12 months in advance of your wedding date, purchasing 8-10 months in advance of your wedding date. This is the ideal, not the absolute. 

Do I need an appointment?

Yes, our private fittings are by appointment only and are recommended for brides who are on the serious hunt and ready to purchase their made-to-order gown. If you need a later appointment than what you see available on our scheduler to accommodate after work hours, email us at theivorybridal@gmail.com.

Just looking for inspiration to start? Check out our Designer Collections to get an idea of our selection before booking a full appointment with us.

How long will my appointment be?

Our private fittings are scheduled for one hour (with a buffer built in), but rest assured that if we run over, we will happily schedule another appointment with you to make sure you're taken care of. 

What if there is a gown I like from a designer you carry, but you don't carry that particular sample?

While we can't carry entire collections from each of our designers, we can sometimes have the ability to request particular samples. Please email if you'd like to inquire about requesting a gown that we don't carry permanently - theivorybridal@gmail.com

What are my payment options?

For made-to-order gowns we require a non-refundable 50% deposit on ordering, the balance of which is due when it is ready - and before alterations can be started. For ready-to-wear styles full payment is required upfront. We accept all major credit cards including Amex.

What is a trunk show?

A trunk show is a limited period of time for brides to view additional styles from a particular designer outside of what The Ivory has previously curated in store. In some cases, there is special pricing available during the show. These trunk shows are by appointment only and have limited times to view, so please book your appointment as soon as you know you want to be part of this experience.

What do I need to bring for my appointment?

Aside from your shining self, we invite you to bring any undergarments (preferably nude!) or shoes that you’re considering wearing on your wedding day, if applicable.